1. How do I place an order on Lorionv?
Simply browse our extensive product categories, select the items you want, add them to your cart, and proceed to checkout. Follow the instructions to provide delivery details and payment information. You will receive an order confirmation via email or SMS.
2. What payment methods are accepted?
We accept a variety of secure payment options including debit/credit cards, bank transfers, mobile money, and other popular local payment gateways to make your checkout swift and safe.
3. How long does delivery take?
Delivery times range from 2 to 7 business days depending on your location and selected delivery option. You will receive a tracking number once your order is dispatched.
4. Can I return a product if I’m not satisfied?
Yes. Our Return Policy allows eligible products to be returned within 7 to 14 days, provided they are unused and in original packaging. Please visit our Return Policy page for full details.
5. How do I track my order?
You can track your order status via the tracking link sent to your email or SMS. Alternatively, log in to your Lorionv account and visit the “My Orders” section.
6. How do I create an account on Lorionv?
Click the “Sign Up” button on the homepage, fill in the required information, and verify your email. Once registered, you can shop faster and track orders easily.
7. Is it safe to shop on Lorionv?
Absolutely. We use advanced encryption to protect your personal and payment information. Our Buyer Protection Policy also ensures refunds or replacements if products don’t meet expectations.
8. How do I become a seller on Lorionv?
Visit the “Make Money With Us” section and sign up as a seller to list your products and start reaching millions of Nigerian shoppers.
9. What should I do if I receive a damaged or wrong item?
Contact our Customer Support within 24 hours of delivery with your order details and photos. We will coordinate a quick resolution including a replacement or refund.
10. Can I cancel my order?
Order cancellations are allowed within a short window after purchase depending on the product and shipping status. Contact support as soon as possible for assistance.
